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Sales Academy
Welcome to iLoveKickboxing!
Introduction to ILoveKickboxing (0:45)
ILoveKickboxing Terminology
Module 1: What makes ILKB different?
Culture, Mission and Core Values (10:39)
Benefits of Kickboxing (4:12)
Mindset - Why sales and "selling" matter in the ILKB business (3:44)
The Sales Process Overview (2:03)
ILKB Signature Class Overview (5:45)
Membership Options Overview
Module 2: Role Playing and How to Role Play
Role Play: Why, How and What? (12:45)
Role Play: How to Role Play (5:30)
Module 3: L.A.S.E.R.S Funnel
L.A.S.E.R.S Funnel (15:06)
Module 4: Leads
Lead Generation - External Marketing (26:40)
Internal Marketing: Referrals, Referral Incentive (10:30)
Getting your Leads at the Studio (4:35)
Module 5: Appointments (Booked)
Managing your Leads - Nurturing (10:30)
Phone Calls: Outbound (16:38)
Phone Calls: Inbound (6:32)
Confirming an Appointment (5:10)
Calling No Shows (5:24)
Module 6: Appointments (Showed)
In Studio Sales Process (5:30)
Check in Process and Overview (4:49)
The Brief Studio Tour (5:46)
Completing the FAF and Pre-Workout Interview (15:28)
The Handoff (8:23)
Onboarding and First Class Experience (8:09)
Handback and Instructor Recommendation (6:51)
Module 7: Enrollment
Membership Presentation (7:18)
First Incentives and Closing (2:59)
Overcoming Objections (9:41)
ILKB Complete Studio Sales Process Guide & Scripts
Module 8: Referrals
Asking for the Point of Service Referral (3:23)
Module 9: Service
New Member Onboarding: Setting Expectations (4:19)
Phone Calls: Inbound
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